GDPR & Cookie Policy
Last Updated: 21 July 2026
Introduction
At GTR-RS (“we”, “our”, or “us”), we are committed to protecting your privacy and ensuring your personal information is handled responsibly. This policy explains what information we collect, why we collect it, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our website, you agree to the terms outlined in this policy.
Information We Collect
Depending on how you use our website, we may collect:
Information you provide
- Name
- Email address
- Telephone number
- Company name (if applicable)
- Any information you submit via our contact forms
Information collected automatically
- IP address
- Browser type and version
- Device information
- Pages visited
- Time spent on the website
- Referring website
- General location (country or city level)
How We Use Your Information
We use your information to:
- Respond to enquiries
- Provide requested services
- Improve our website
- Monitor website performance
- Prevent fraud and abuse
- Meet our legal obligations
We only collect the information necessary for these purposes.
Legal Basis for Processing
Under UK GDPR, we process your information based on one or more of the following lawful bases:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Our legitimate interests in operating and improving our website
Contact Forms
When you submit an enquiry through our contact form, the information you provide is used solely to respond to your request.
We do not use your details for marketing unless you have explicitly opted in.
Cookies
Cookies are small files stored on your device that help our website function correctly and improve your experience.
Essential Cookies
These cookies are necessary for the website to operate correctly and cannot be disabled through our website.
Examples include:
- Website security
- Form submissions
- Session management
- Cookie consent preferences
Analytics Cookies
With your consent, we may use analytics cookies to understand how visitors use our website.
These cookies help us understand:
- Which pages are most popular
- How visitors navigate the website
- Where improvements can be made
We may use:
- Google Analytics
Analytics data is anonymised where possible.
Third-Party Cookies
Our website may include content or services provided by third parties such as:
- Google Maps
- Google reCAPTCHA
- Embedded videos (YouTube or Vimeo)
- Social media integrations
These services may place their own cookies on your device.
Please refer to the respective providers’ privacy policies for further information.
Google reCAPTCHA
We use Google reCAPTCHA to protect our forms from spam and automated abuse.
reCAPTCHA analyses visitor behaviour to determine whether requests are made by humans. This may include collecting your IP address and device information.
Google Maps
If our website contains embedded Google Maps, Google may collect certain usage information and cookies when the map is loaded.
Data Sharing
We do not sell your personal information.
We may share information with trusted service providers who help us operate our website, including:
- Website hosting provider
- Website maintenance providers
- Analytics providers
- Security services
These providers only process data on our behalf and are required to keep it secure.
Data Retention
We only keep personal information for as long as necessary to:
- Respond to enquiries
- Provide our services
- Meet legal obligations
- Resolve disputes
When information is no longer required, it is securely deleted.
Data Security
We use reasonable technical and organisational measures to protect your information, including:
- Secure website hosting
- SSL encryption
- Software updates
- Security monitoring
While we take security seriously, no internet transmission is completely secure.
Your Rights
Under UK GDPR, you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent at any time where consent is the legal basis
To exercise any of these rights, please contact us using the details below.
Changes to This Policy
We may update this policy from time to time to reflect changes in legislation or our services.
Any updates will appear on this page with a revised “Last Updated” date.
Contact Us
If you have any questions about this Privacy & Cookie Policy or wish to exercise your data protection rights, please contact us using the contact form on our website or via the contact details provided on our Contact page.
If you are not satisfied with how we handle your personal information, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).